What information do we collect?
Personal Identity Information
When you create an account on the okok platform, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity and keep your account secure. We only collect information that is genuinely necessary for the operation of the platform. Your information is never sold to third parties. okok always maintains the confidentiality of your personal information.
Financial & Transaction Information
We record payment method details during deposits and withdrawals, but full bank account numbers or card numbers are not stored on our servers. Transaction history is kept solely for the security of your account and dispute resolution. All financial information is protected by industry-standard encryption. The same security technology applies to BDT transactions. We ensure that every transaction you make is completely secure and confidential.
Device & Usage Information
When you use the okok website or app, we automatically record your IP address, browser type, and access time. This information helps improve platform performance and resolve technical issues. We use cookies to make your browsing experience smoother and more personalized. You can manage cookies through your browser settings. However, disabling cookies may limit certain features.
How is your information used?
Account Management & Security
The information you provide is primarily used for account verification, login security, and fraud prevention. okok is committed to providing the highest level of security for all user accounts in Bangladesh. If suspicious activity is detected, we will alert you immediately. We use multi-layered verification methods to prevent unauthorized access to your account. Security is our top priority.
Communication & Service Improvement
We use your email and mobile number to send important account-related messages. Your permission is obtained before sending promotional messages, and you can opt out at any time. We analyze your usage patterns to further improve your platform experience. Your communication history with our customer support team is used to enhance service quality. We never share your information with advertisers.
Your Rights & Our Responsibilities
Right to Erasure
You can request that your personal information be deleted at any time. Unless there is a legal obligation, we will fulfill your request as quickly as possible. The data deletion process may take up to 30 days to complete.
Right to Rectification
You can update any incorrect or incomplete information in your account at any time. Keeping your information accurate is essential for the security of your account. Some information changes may require additional verification for identity confirmation.
Data Portability
Upon your request, we can provide a copy of your stored personal information. This data will be provided in a common, easy-to-read format. Data portability requests are typically processed within 15 business days after verification.
Protection Against Third Parties
Okok never sells, rents, or shares your information without authorization. Data may only be shared based on legal obligations or your explicit consent. All of our partner organizations are also required to follow the same privacy policy.
What is the cookie and tracking policy?
We use cookies to enhance your experience on the okok website. Cookies are small data files stored in your browser that remember your preferences and session information. We use three types of cookies: essential cookies (for login and security), functional cookies (to remember your preferences), and analytics cookies (to monitor site performance). You can decline non-essential cookies through your browser settings. Third-party advertising tracking cookies are not used on our platform.
What happens if the privacy policy changes?
Our privacy policy may be updated over time, and any changes will be published on this page. For significant changes, we will send advance notice to your registered email. Continued use of the platform after changes have been made will be considered acceptance of the new policy. We recommend that you visit this page regularly. okok always follows a policy of transparency and does not keep any changes hidden.
Common Privacy Questions
Your Data Is Secure — Get Started Now
Okok is one of the most trusted online entertainment platforms in Bangladesh, where your privacy is the highest priority. Our robust security measures ensure that your every moment is completely safe. Join now and enjoy with confidence.